All consultations are by telephone appointment in the first instance or by using our new E-Consult system. You may book online or call the practice on 01423 788300. You may consult any of the doctors in the practice and we will always try to accommodate you with the doctor of your choice.
Urgent cases will always be fitted in the same day. Both the surgeries are open from 08:00 - 18:00 Monday - Friday. We run an early morning clinic every Friday morning at Eastgate and a Saturday morning clinic once a month at the Health Centre.
The time allocated for a routine appointment is 10 minutes. If you feel you may need longer please indicate this to the receptionist at the time of booking.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly. Unfortunately due to the different specialities of our practice nurses and different appointment lengths we are unable to offer online booking of practice nurse appointments.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Please note if you are more than 10 minutes late for an appointment you will be asked to re-book.