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Noticeboard


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MSK PRACTITIONER SERVICE


The MSK Practitioner service is a new service for patients who are over the age of 16. Specialist Musculoskeletal Physiotherapy appointments are offered as an alternative to seeing your GP for a back, neck, muscle or trapped nerve pain. The specialist physiotherapist can assess, diagnose and offer advice and guidance on how to manage your symptoms.
Our MSK Practitioners are experienced specialist physiotherapist who also work at Harrogate District Hospital. They can also refer you to the hospital for further investigations or specialist treatment.
How do I book in? Please contact us at the GP practice as normal and our receptionists will guide you through the process.
Where will my appointment be? You will be told where the appointments are being held when you call the Practice
How long will my appointment be? Your appointment will be 20 minutes.


DUE TO COVID 19 MSK PRACTITIONER APPOINTMENTS WILL BE TELEPHONE/VIDEO CONSULTATIONS AT PRESENT.


Do you have a new, minor eye condition? See the link below for details of the Covid 19 Telephone Assessment Service

Minor Eye Condition during Covid


The Go-To For Healthy Minds


Wellbeing Wake-up…

Compass Buzz Wellbeing Service

Compass is a charity which provides health and wellbeing services, helping people unleash their unique potential and live healthier, safer and more fulfilling lives. The coronavirus (COVID-19) pandemic is an uncertain time for both children and families and at Compass we recognise the impact this may be having on children’s mental health, we believe that during these unprecedented and often confusing times it is now more important then ever to create a much needed wellbeing boost into children’s lives.   

See the document above for full details


Receptionist Triage

 

Important Information about GDPR

The new data protection regulations (GDPR) came into effect on the 25th May 2018.  Please click on the quick link 'Data Protection, Record Sharing and GDPR'  for further information and to view our Privacy Policy.

Welcome to Eastgate Medical Group

The doctors and staff at Eastgate Medical Group are proud to offer the highest standard of patient-centred healthcare from our surgeries at Eastgate in Knaresborough and The Health Centre in Harrogate. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side.

Extended Access to Primary Care

MORE APPOINTMENTS AVAILABLE NOW

There are now more primary care appointments available making it easier for you to get an appointment at a time that suits you in the evenings and at weekends.

The Extended Access Service is an extension of your usual primary care practice. It is not a walk-in service – you need to make an appointment.

The Extended Access Service is located at Mowbray Square in Harrogate and North House in Ripon. You can get appointments up to 8pm weekdays and on Saturday and Sunday mornings.

Information about the new service is available here or contact reception.

To download an information leaflet about the service Click Extended Primary Care Service

 One Click Away

Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away.

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

 

Access 

You can now view a summary of your record online using your SystmOnline account. You can also use the same account to order repeat prescriptions and book appointments with doctors. If you would like to register for SystmOnline, please speak to a receptionist. If you are already registered, ask a receptionist to add this new service to your account.

Video - Online Access

Please click here to view our Statement of Intent

Named GP

 It is a requirement of all practices in England to allocate every patient with a named GP. If you would like to know who is your named GP please ask at reception. If you would like to change this to a specific GP then please inform reception who will make this change for you.

Silver Line

The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

http://www.thesilverline.org.uk/ 

 


 Friends and Family Test

With effect from 1 December 2014, when you visit our surgeries, you will have the opportunity to take part in the Family & Friends Test by answering a simple question about your experience.  Your response is anonymous and you will be able to post this in a ballot box in reception.  Alternatively you will be able to complete the survey by clicking on the link "Friend & Family Test" on the right of this screen

We will review your responses each month and provide feedback, where possible.



(Site updated 05/06/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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