Latest news for Eastgate patients: Autumn Newsletter 2017
Patient Participation Group Questionnaire and Report 2015 questionaire results for website 2015.pdf
Two recent issues handled by the PPG
In answer to your continued concern regarding a better entry into Eastgate surgery, the surgery has had quotes for changing the entry. This has proved too expensive to undertake, therefore we should like to point out again that patients who need assistance should ring the bell on the left hand side of the door. We hope that you will understand that this matter cannot be carried any further forward.
Patients have 10 minutes free parking in the HBC car park adjacent to Eastgate surgery.
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
Please see below our Patient Participation Group End of Year report for 2015
website/B82060/files/B82060 Practice Report 2014-2015.pdf
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.